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JAMB Answers 4,000 Questions On The 2020 UTME

The Joint Admissions and Matriculation Board (JAMB) has just received over 4,000 online questions from candidates and the general public over the recently conducted Unified Tertiary Matriculation Examination.

The board had received this complaints on its online platform within days after the President, Major General Muhamadu Buhari (retd.) imposed a lockdown order on Abuja, Lagos and Ogun states, due to the coronavirus pandemic in the country.

About 1.9million candidates reportedly sat for the 2020 UTME which started on Saturday, March 14, uptill Sunday, March 22, across the 666 Computer-Based Test centers nationwide.

The board had also mentioned on the 24th of March 2020 that it had closed down its offices nationwide due to the pandemic and urged the candidates and the general public with questions and complaints to visit its online platform for answers.

In its weekly bulletin which was obtained on Sunday, that the board had received over 4,000 complaints within days of the lockdown on the 2020 UTME and have resolved the cases.
The board added that it has taken an advantage of technology as relates the institution of a ticketing platform to see to the enquires of its candidates during the pandemic as the board has just resolved over 4,ooo complaints from the candidates without having any physical contact with its staff or candidates.

The board also noted that the e-facility has been enabled for change of programmes and institutions for candidates who are interested in changing their first choices, it also added that the results are ready for printing but the processes has been put on hold due to the presidential order which has mandated citizens to stay at home.

They added that as soon as the Covid19 pandemic is over it will activate the processes for printing of results. The online platform was introduced in 2018 to help address the challenges of candidates crowding the board’s offices, in order to produce transparency by way of tracking complaints and also provide a conducive atmosphere for candidates who are seeking correction of data and to also ensure that necessary feedback is obtained from candidates.

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